General Privacy Note:

The information we learn from customers helps us personalize and continually improve your shopping experience. Here are the types of information that could be collected:
  • Information You Give Us: We receive and store any information you enter on our Web site or give us in any other way. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customizing future shopping for you, improving our stores, and communicating with you.
  • Automatic Information: We do not collect information automatically.
  • E-mail Communications:. If you do not want to receive e-mail or other mail from us, please let us know by sending an email to service@grfe.com
  • Information from Other Sources: We do not collect Information about you from other sources.

How Secure Is Information About Me?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. We reveal only a portion of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

Refund Policy

Refund for items sold: You may return new, unopened items sold and fulfilled by our website within 30 days of delivery for a full refund. Items should be returned in their original product packaging. You may get refund for hosting services within the first 30 days of your purchase if the service is not as good as we have promised or if you are not fully satisfied with the hosting service.

Data Protection Policy

Although we strive to provide the the highest quality service to our customers but due to some restrictions and unforeseen problems that could happen to any hosting company we will NOT be responsible for loss of our customers’ data while hosting their website. Customers are responsible for saving a backup of their website data including but not limited to the website contents, database (if any) and emails.